Privacy Policy

At Caviar Group & Company LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us in other ways.

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We collect two types of information from visitors to our website:

A. Personal Information

Personal information is any information that identifies or can be used to identify an individual. This includes, but is not limited to:

  • Name

  • Email address

  • Discord username or other social media handles (if you provide them)

  • Phone number

  • Payment information (if applicable)

We collect personal information when you:

  • Book a consultation or coaching session

  • Subscribe to our newsletter or mailing list

  • Contact us via our contact forms

  • Sign up for our Discord community or other services

B. Non-Personal Information

We also collect non-personally identifiable information, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

This information is used to analyze trends, improve the user experience, and administer the website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our services, including coaching, consultations, and support

  • To communicate with you, including responding to inquiries and confirming appointments

  • To process payments for services, if applicable

  • To send marketing communications, updates, and relevant information (if you’ve opted in to receive them)

  • To improve our website, services, and user experience

  • To comply with legal obligations and resolve disputes

3. Sharing Your Information

We will not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website or offering services to you, including payment processors, email marketing platforms, and analytics providers. These third parties are obligated to protect your information and may only use it for specific purposes as authorized by us.

We may also disclose your information when required by law, such as to comply with a subpoena or other legal process, or to protect our rights or the rights of others.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting or storing data is 100% secure, and we cannot guarantee the security of your information.

5. Cookies

Our website may use cookies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. You can choose to disable cookies in your browser settings, but this may impact your ability to use certain features of the website.

6. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

  • The right to access and review the information we hold about you

  • The right to correct or update your information

  • The right to request the deletion of your information

  • The right to opt-out of marketing communications

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites that are not controlled by us. This Privacy Policy applies only to information collected through our website. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take appropriate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the bottom of the policy. We encourage you to review this policy periodically for any updates or changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us below:

Effective Date: March 29, 2025